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Design for Social Accessibility Method Cards: Engaging Users and Reflecting on Social Scenarios for Accessible Design
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Converting Ambiguity into Operational Velocity
Ambiguity is the primary inhibitor of organizational momentum. When a path forward feels too high-risk to pursue; progress stalls. I investigate the root cause of this paralysis to architect a committed direction. This research produced a framework that converted "we don't know enough" into a high-confidence; concrete roadmap for action.
How I Steer Forward
I do not simply surface blockers. I diagnose the specific conditions required for team velocity. This involves analyzing how stakeholders process uncertainty; identifying missing strategic evidence; and delivering the exact form of clarity needed to trigger decisive execution.
Access Differential and Inequitable Access: Inaccessibility for Doctoral Students in Computing
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Finding Growth in Structural Gaps
A "Happy Path" is often an exclusionary architect. This research developed my ability to identify where structural assumptions mask Latent Demand. The gap was not a lack of features. It was a narrow definition of "Support" that rendered entire high-potential segments invisible until they churned.
How I Surface Gaps
I identify Market Expansion hidden within structural silos. This requires auditing who the "Happy Path" was optimized for; and more importantly; who it ignores. I surface unmet needs and revenue opportunities before they transform into permanent Market Attrition.
The Burden of Survival: How Doctoral Students in Computing Bridge the Chasm of Inaccessibility
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Catching Structural Failure Before It Compounds
Users building workarounds are not adapting. They are compensating for systemic failures that the product architecture refused to acknowledge. This research revealed that "invisible labor" is the ultimate leading indicator of value erosion. By the time friction shows up in retention metrics; the structural failure has already compounded.
How I Read Signals
Good research isn't thorough research. It's research that produces clarity before teams commit resources. I triangulate context, perspective, gaps, and what's not being said to ensure we're solving the real problem, not the visible one.
San Francisco, CA
Amazon Global Accessibility Awareness Month
(GAAM)
Co-led an audit that streamlined accessibility compliance by creating shared accountability between design and engineering. Presented the methodology to thousands of Amazon employees, showing teams how to apply accessibility guidelines before they ship.
Glasgow, UK
Conference on Human Factors in Computing Systems (CHI)
Presented a framework that reframes accessibility through situational constraints to 50 HCI researchers and practitioners. Designing for specific impairments opens unexpected paths to solutions that expand who you're building for.
“Architecting clarity from systemic complexity.”
ACM TACCESS
A Steer Lens
Design for Social Accessibility Method Cards: Engaging Users and Reflecting on Social Scenarios for Accessible Design
Read Publication
View Cards
Converting Ambiguity into Operational Velocity
Ambiguity is the primary inhibitor of organizational momentum. When a path forward feels too high-risk to pursue; progress stalls. I investigate the root cause of this paralysis to architect a committed direction. This research produced a framework that converted "we don't know enough" into a high-confidence; concrete roadmap for action.
How I Steer Forward
I do not simply surface blockers. I diagnose the specific conditions required for team velocity. This involves analyzing how stakeholders process uncertainty; identifying missing strategic evidence; and delivering the exact form of clarity needed to trigger decisive execution.
ACM ASSETS
A Surface Lens
ACM chi
A Signal Lens
Glasgow, UK
Conference on Human Factors in Computing Systems (CHI)
Presented a framework that reframes accessibility through situational constraints to 50 HCI researchers and practitioners. Designing for specific impairments opens unexpected paths to solutions that expand who you're building for.
CHI 2019
Reframing Constraints
Amazon GAAM
Streamlining Compliance
“Architecting clarity from systemic complexity.”


Made with by nayeri
© 2025 All Rights Reserved

ACM TACCESS
A Steer Lens
Design for Social Accessibility Method Cards: Engaging Users and Reflecting on Social Scenarios for Accessible Design
Read Publication
View Cards
Converting Ambiguity into Operational Velocity
Ambiguity is the primary inhibitor of organizational momentum. When a path forward feels too high-risk to pursue; progress stalls. I investigate the root cause of this paralysis to architect a committed direction. This research produced a framework that converted "we don't know enough" into a high-confidence; concrete roadmap for action.
How I Steer Forward
I do not simply surface blockers. I diagnose the specific conditions required for team velocity. This involves analyzing how stakeholders process uncertainty; identifying missing strategic evidence; and delivering the exact form of clarity needed to trigger decisive execution.
ACM ASSETS
A Surface Lens
ACM chi
A Signal Lens
Glasgow, UK
Conference on Human Factors in Computing Systems (CHI)
Presented a framework that reframes accessibility through situational constraints to 50 HCI researchers and practitioners. Designing for specific impairments opens unexpected paths to solutions that expand who you're building for.
CHI 2019
Reframing Constraints
Amazon GAAM
Streamlining Compliance
“Architecting clarity from systemic complexity.”


Made with by nayeri
© 2025 All Rights Reserved
